If you are given printed prescriptions, it is most helpful if you hand in the tear off slip for a repeat prescription but if you find it necessary to telephone please quote your name, address and date of birth. Telephone requests can be taken Monday to Friday between 9.30am and 11.00am and 2.00pm and 5.00pm.
Prescriptions can also be ordered on-line. If you would like to order your prescription on-line please call into the surgery with photographic ID and ask one of the Reception team to register you for this service. Within 1 hour of registration you will be able to book appointments on line and order prescriptions on line.
Please allow 2 working days for all prescription requests.
The following chemists operate a prescription collection service:- Boots, Lloyds, Shadforths (High Street), Alliance (Queens Park) and Day Lewis (South Green). If you wish to use this service please advise when requesting your prescription.
Please note that you will need to book an appointment with your GP before your next review date expires. Please check your review dates before you place your next repeat prescription request. (Review dates can be found on the tear off slip of your last prescription).
Electronic Prescription Service
Since 13th November 2014, the Practice has offered the Electronic Prescription Service.
What this means for you:
If you have a regular repeat prescription you will be asked to nominate a pharmacy that we can send your prescription to. In most cases this will already be recorded on our system and our Receptionists will ask you to confirm and consent to this. Your regular pharmacy may also ask you to sign a nomination form on their behalf. You will order your repeat prescription in the normal manner but instead of us producing a paper prescription we will send your order directly and electronically to the pharmacy of your choice. You can change your dedicated pharmacy at any time and you can still request to collect a paper prescription from the surgery whenever you wish.
If you do not have regular medication and only receive a prescription now and again when you visit the Doctor you will, initially, receive the prescription in the same way. However, in the future, the Doctor will ask you to nominate a pharmacy at your consultation and they will then electronically send the prescription for you. This means that when you call at the pharmacy they will hold the prescription in electronic format and will open it and then dispense it for you.
If you are on a controlled drug, the prescription will not be sent electronically and will still be produced on a paper format. If you have both controlled drugs and usual medication please remember to tell the pharmacist that there could be two separate prescriptions waiting for you.
If you have a prescription for an appliance, i.e. stoma appliance, this will also be produced in paper format and we can still send this to your supplier of choice. They will also ask you to complete a nomination form on their behalf.
If you have any questions in regard to the new process please do not hesitate to contact one of the receptionists or the Practice Manager.